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Leading Multicultural Teams. Case Study of XYZ.
Zemanová, Daniela ; Pauknerová, Daniela (advisor) ; Šulcová, Eliška (referee)
The main objective of the thesis is to analyze the topic of leading multicultural teams, with a specific attention to the particular example of the company XYZ; and answer the research questions with the gathered data and construct recommendations. The theoretical part provides a comprehensive overview of the concepts of multinational corporations, teams, multicultural teams and leadership. The assumptions derived from the theory serve as a base for the following empirical part, where the theoretical research is completed with a qualitative study. The qualitative study was conducted in cooperation with the company XYZ and professionals working directly in the multicultural teams were interviewed. By combining the findings from both theoretical and empirical part, many of the assumed benefits, especially the increased creativity, of the multicultural teams were confirmed. However, the negative aspects were identified as well, with the more difficult communication above all.
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Mnaging international team
Neupauerová, Silvia ; Nový, Ivan (advisor) ; Jarošová, Eva (referee)
This thesis describes cooperation of one specific international team, with emphasis on different cultural backgrounds of individual members. The aim of this work is to analyze mutual communication, conflict resolutions and cooperation of a particular team composed of members of the Slovak, Czech and South African nationality. Then suggest improvements in their cooperation. The aim of the work is also to compare personal cultural preferences of individual members with Hofstede's dimensions characterizing national culture of countries they represent. The practical part consists of questionning specific team of international IT Company, operating in Slovakia, Košice. Used research method was questionnare consisting of closed as well as opened questions. The results of the research are specific recommendations for improving the cooperation of the team.
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Work in a multicultural team
Lojková, Jaroslava ; Filipová, Alena (advisor) ; Zeman, Jiří (referee)
The diploma thesis deals with the specific functioning of multicultural teams. It is divided into two parts. The theoretical part analyzes the terms culture, cultural dimensions and stereotypes, intercultural perception and cultural adaptation. It also focuses on a multicultural team itself, its advantages and disadvantages, intercultural communication and multicultural team effectiveness. Furthermore, the diploma thesis deals with the motivation of workers. The practical part explores, based on the findings from interviews and questionnaires, multicultural teams in Accenture.
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Multicultural team management in DHL Information Services (Europe) s.r.o.
Satrapa, Tomáš ; Křečková Kroupová, Zuzana (advisor) ; Chylíková, Hana (referee)
The goal of the master thesis is to determine possibilities of improving of management of multicultural teams in the Service Desk department in DHL Information Services (Europe) s. r. o. The teoretical part of the thesis involves concepts of team, team development, team management practices and team communication. The practical part of the thesis focuses on verification of hypotheses through structured interviews with manager of multicultural teams in the department of Service Desk and with particular team leaders.
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Multiculturality (multiculturalism) of the companies in the EU
Zadražilová, Lucie ; Němcová, Ingeborg (advisor) ; Ilinitchi, Cristina (referee)
The topic of the thesis is Multiculturalism of the companies in the European Union as one of the approach of managing cultural diversity. The aim of the thesis is to provide an overview on different approaches to this topic based on different materials already published as well as on good practices used in the companies. The main question of the thesis is: DO the companies on the EU market go toward the model of multicultural organization? The thesis contains of four parts. The first one explains most important terms which are multiculturalism, diversity and diversity management. It also summarizes the brief history of diversity management as well as the importance of managing diversity. It explains also the factors creating the interest of cultural diversity and its management. The second part explains the perspective of the EU. It elaborates recent demographic changes as one of the external factors influencing the attitude toward managing diversity. It explains also the Immigration Policy of the EU in more details. EU legislation focusing on discrimination and equal opportunities is also part of this chapter. The third chapter focuses on diversity from the organizations point of view. It explains the Cox model as one of the theories of dividing companies based on their approach to cultural diversity. It also describes the main techniques used for the transition to multicultural company. The part of this chapter focuses also on multicultural teams and their performance. The last chapter of the thesis describes good practices in managing cultural diversity of the companies on the EU market and the particular tips created by EU to help small and medium enterprises to manager diversity.
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Principles of team work and groundwork of its usage
Tomková, Lenka ; Kleibl, Jiří (advisor) ; Beroušek, Petr (referee)
A research of effectiveness of team work in a concrete company, that acts in the sphere of the information technology, is an object of my diploma paper. To take the view about the team work in the company it was necessary to perform an analyse of the team work. I confronted results of the analyse with the real position in the team. An evaluation of conditions in the monitored team and a proposition of pertinent recommendation to increase the effectiveness of team work is an inseparable part of my diploma paper.
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